Shipping & Handling

Items typically ship within 1 to 2 weeks from purchase unless otherwise stated on the product page. Each item is made to order, by hand and is processed in the order in which they are received. Thank you for your patience and understanding.

All items ship USPS priority mail with full insurance and tracking unless specified otherwise. For fine jewelry, please scroll to the end of the item description to see if your purchase requires a certain method of shipping.  If you would prefer UPS or your order requires rush shipping, we are happy to accommodate your requests and will invoice you the difference in shipping costs.

Please note that although it is generally not an issue, the USPS cannot guarantee delivery dates. If you need a guaranteed date, UPS is the best option. Shipping upgrades do not decrease production time, only shipping time. please be mindful of our processing time of 1 to 2 weeks when placing your order. If you need your purchase processed prior to that time, please inquire before purchase. we can provide you with our rush order options and fees.

Please note that some items such as fine jewelry must ship with certain shipping profiles. If the incorrect shipping profile is selected, we will be in touch to update the shipping with you.

To check the status of your shipped order, Please refer to the shipping notification when your order ships. It will contain the tracking number and the progress of your package on its way to you. Please note that this information is all I can see as well so I will not be able to provide additional information. Please contact your local post master for further inquiries and they will be able to further assist you.

 

Shipping Address Policy:

We strive to ensure that your orders are processed and shipped promptly to the address provided during checkout. However, it is crucial for customers to accurately input their shipping information to avoid any delays or delivery issues.

In the event that a customer provides an incorrect or incomplete shipping address, it is not our responsibility to reroute the package or compensate for any resulting issues. Once an order has been confirmed and dispatched, any additional costs incurred due to incorrect address information will be the responsibility of the customer.

We strongly advise customers to carefully review their shipping details before completing their purchase to ensure accuracy. If you realize that you've entered incorrect information after placing your order, please contact us immediately. While we will do our best to assist you, we cannot guarantee that changes can be made once the order has been processed.

Thank you for your understanding and cooperation in ensuring a smooth shipping process. If you have any questions or concerns, please don't hesitate to reach out to our customer service team for assistance.